Most orders are processed between 1-3 business days. You can expect processing time to increase to 3-7 business days during a sale in which order volume is high. All orders include a tracking number which is emailed automatically upon shipping the order. We can not guarantee any shipping dates. We do not insure packages. It will cost an extra fee, but please feel free contact us by email or phone before shipping your package to add insurance if you will like. N.E 616 Smoke is not reliable for any lost packages.